24-hour Service Contract
24 hours, 7 days a week, this full-service contract includes
all overtime and weekend service calls. All parts and
labor are included except in cases or vandalism or abuse. In
such instances, the customer will be liable for the cost of
all labor and parts incurred.
This contract features weekly or bi-monthly service visits
and callbacks made during regular working hours, Monday through
Friday, 7:00 a.m. to 4:00 p.m. Parts are included except in
cases of vandalism or abuse. In such instances, the customer
will be liable for the cost of all labor and parts incurred.
On overtime and weekend calls the customer is liable for the
overtime portion incurred during the repair.
& Grease Service Contract
and grease contracts include monthly or quarterly visits to
lubricate all parts that are required. This do not include hydraulic
oil loss from leaky valves or jack packing. All parts installed
will be billed to the customer.
calls that do not fall under a contract, but rather are on a
one-off basis will be undertaken on a case-by-case basis depending
upon duration and time constraints. Contract repairs do take